Gould's Gift Cards
Shipping Schedule
All orders received after 3:00 pm will be processed the next business day.
Please Note:
A service charge of 3.0% will be applied to all credit card purchases.Pickup Hours & Location
Orders may be picked up at 766 S. White Station Rd. Suite 3 - Monday through Thursday 8:30am to 4:00pm (Holiday Hours vary) Friday 8:30am to 2:00pm
Check A Gift Card Balance
Gift card balances can be checked by logging in to our E-Gift Portal and selecting "Check Gift Card Balance" at the top of the page. You will need the gift card number and email address of the recipient. If you don't have that email address, select "Gift Card Questions" and a gift card specialist can lookup your balance with just the card number.
Redemption & Return Policies
Redemption
Gift cards may be redeemed for services or retail products. Due to multiple locations, gift cards must be presented at the time of appointment and will not be replaced if lost or stolen. Gift cards may not be redeemed for cash value.
- As per our booking policy, a credit card is required to schedule an appointment. For more information, please review our booking policy.
Return Policy
There are no refunds or exchanges on Gift Cards, E-Gifts, Makeup or certain specialty items including Obagi, and Revitalash. We are not responsible for lost or stolen gift cards. Unopened Product may be exchanged or refunded to a gift card within 14 days.
Delivery Time
Gift Cards
Gift Cards by standard mail may take up to 12 business days for delivery. If you are under a time constraint, please contact us and we will be happy to help.
E-Gifts
Instant E-Gifts are sent to the recipient by email, and can be printed out to be redeemed at any of our locations.
Delivery Options
- Local Pickup
- Standard Mail - Not trackable
- FedEx - 2 day or Saturday delivery
- Courier - Same-day delivery on orders placed before 3pm to select areas. (Courier services available weekdays only)
- Email - E-Gfits arrive instantly by email, but are not redeemable for 48 hours to allow for processing time.
Questions?
Send us your question and one of our representatives will get back with you right away.